Key Takeaways:

➡️ Plan and order early. Review deadlines, labor requirements, shipping needs and service providers before arriving on-site to help reduce costs and avoid last-minute issues.

➡️ Understand what you’re ordering and how you’ll be charged. Review your Freeman orders, payment responsibilities and estimated costs before the show. Some additional charges are based on services performed on-site.

➡️ Ask questions as they arise. Connect with Freeman and our exhibit services team before and during the show to clarify orders, address service issues and resolve questions.

Before the Show

A smoother move-in starts before you arrive at the Javits Center:

• Confirm your Freeman orders and review any outstanding balances.
• Make sure you understand which services come from Freeman and which must be ordered through other official vendors.
• Review labor requirements for your booth and confirm responsibilities with your exhibitor-appointed contractor, if applicable.
• Confirm your shipping plan, including trade show experienced carrier, delivery location, timing and estimated freight weight.
• Review applicable deadlines and place any remaining orders as early as possible.

While On-site

Once you’re at the Javits Center, monitor changes as they occur:

• Review completed labor and other services.
• Track additional orders or changes made.
• Ask questions about services or charges while Freeman and exhibit services teams are accessible.

Before You Leave

Before you leave, tie up loose ends, including:

• Review your orders and invoices for accuracy.
• Complete your outbound material handling paperwork with your carrier and shipment information.
• Submit your outbound paperwork to the Exhibitor Services Desk rather than leaving it in your booth.
• Confirm your outbound carrier is scheduled to arrive by the required check-in deadline.