Stephen’s passion for observability ignited over 19 years ago as a Video Engineer when he and his fellow teammates were forced to fly blind in a whirlwind of complex video networks. Rumours, hearsay and internal finger pointing battles made chasing his own tail and being held accountable for some very difficult business challenges an exhausting endeavour. After digging in with some kind vendors in the video monitoring space, he was shown the way. “Data from the right places at the right time, presented in the right way, opened our eyes and blew the lid off of skeletons in the closet that we didn’t know were there.” Lights, camera, action. We were now masters of our domain instead of being dragged through mayhem. Now an evangelist for data, Stephen was able to spread his passion further as a Solution Architect and Product Consultant, helping clients worldwide to get visibility into critical areas of their networks. As it often goes with data nerds, he wanted more. Now with New Relic, one of the world’s finest experts in Full Stack Observability, he is working closely with media customers to further enhance an Intelligent and powerful end-to-end platform in the M&E space.